Mediation Service

It's hard to know if you're getting ripped off but with our Mediation Service, you can have peace of mind.

Why Mediation?

Mediation offers a unique solution to a dispute in which the parties can be flexible in their approach in reaching an agreement without the trouble of court and a legal environment. The benefits are lower costs, speed and project completion.

With a high success rate mediation usually ends a stalemate in resolving issues with one another.  The fee can be split or paid entirely by one party.

 

Client Complaints

  • Non-responsive, disappears
  • Design problems
  • Website launch issues
  • Job taking too long
  • Extra costs
  • End product mis-sold
conflict-resolution

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Designer & Developer Complaints

We understand that mediation or conflict resolution isn't just an issue for the customer, it's also a massive issue for Web Designers and Developers.

Is your client is constantly changing their mind - asking for more features etc.  Refusing to pay until you bend to their ever growing demands?  We're here to help.

We understand that for a small businesses cash flow is really important, and a customer not paying at their bills on schedule can cause serious issues.

  • Non responsive
  • Shifting the goal post
  • Stopped communicating
  • Demanding for more
  • Not paying bills on time
  • Refusing / withholding pay

What Our Customers Say

King has provided web based solutions for several business with my involvement. Despite being bench marked on each occasion for bid compliance, cost and creative input they have sufficiently impressed each management team for the company and delivered excellent end products.

-Tristan

Excellent communication, efficient service and great support all the way though the design and implementation process. The extra things, such as looking at coding 3rd party mods into a custom skin, are what made the process outstanding, and even now when things go awry, King are at hand to help sort the problem! You won’t find better!

-Steve

We engaged King Solutions to enhance our SEO capabilities as they were OpenCart experts. From day one we felt that they had a true understanding of our requirements and took ownership of the project. The delivery of the project was on time with additions beyond our initial requirements. We feel we are in safe hands and have just engaged them with another project which will involved DB migration and site enhancement.

-John

King Solutions have sucessfully delivered multiple projects to us on time and on budget, keeping us up to date with various milestones whilst providing excellent support, innovative ideas and incredible value for money.

-Craig

King Solutions have worked on many projects, starting with basic small site changes, until we built a trusting relationship to update our websites and help us get to the top of google with their SEO. Our rankings and customer base has exploded since hiring these guys, it's understandable why they're always so busy, but they are worth the wait!

-Anon

During the last 2+ years, we have combined to develop a number of community-enhancing initiatives, during which time King Solutions proved to be extremely innovative; both in his web design and content ideas.

-Paul

King were recommended to us by a friend, we've never looked back, they've always been helpful, professional and above all, they offer excellent value for money.

-Andy

Even though the time-zone could cause issues, making it awkward to talk on the phone, it never was an issue since these guys kept us informed with daily emails of what's left to do. Can't recommend them enough.

-Steve